Phantom Screens screen solutions maintain the design of the building, provide privacy, insect protection, and better ventilation, plus manage solar light. These retractable screen solutions can also reduce solar heat gain on the inside of the building and decrease energy costs for cooling the building. Phantom Screens provides after sales support — their experienced screen installers and Authorized Distributors are available for service calls and product questions even after the sale has been completed.
What types of applications can Phantom’s retractable screen solutions cover?
Phantom Screens provides screen solutions that are custom fit to all types of openings.
When and how often do I need to clean the screens?
As Phantom’s screens are retracted when not in use, they stay in their housings during wet and cold months. The amount of maintenance is therefore very minimal. We recommend cleaning the screens once or twice a month during the summer months to eliminate any dirt or debris in the track. Phantom’s retractable screens can be cleaned with mild soap/detergent and water, and gently hosed off.
Do Phantom Door Screens come with warranty?
Yes! All of our products are covered by a warranty. Legacy Door Screens ,Serene & Prestige Window Screens come with a lifetime warranty excluding the mesh (the mesh is replaceable). The Executive Screen has a similar warranty other than the motor which comes with a 5 year warranty.
Can the mesh in my Phantom Screen be replaced?
Yes, definitely! Although, the mesh is not covered under the warranty it can be replaced. For $119+GST , our service technician will come on site and completely service your Phantom Screen! This includes taking your Phantom Screen apart, cleaning it, replacing the mesh & re-installing it. Your Phantom Screen will be running like new!
Phantom’s Limited Lifetime Warranty can only be protected by following the rigid specifications and manufacturers standards followed by each factory trained installer. Let us work our magic while you sit back and relax.
Legacy Door Screens are available in eight standard colours: Classic White, Rideau Brown, Slivered Almond, Driftwood Beige, Sandalwood, Costal Gray, Hartford Green and Phantom Black.
Serene Window Screens are available in eight standard colours: Classic White, Rideau Brown, Slivered Almond, Driftwood Beige, Sandalwood, Costal Gray, Hartford Green and Phantom Black.
Prestige Window Screens are available in seven veneer species: Alder, Cherry, Fir, Mahogany, Pine, Red Oak & Walnut. They are able to be painted or stained to match your windows perfectly.
Executive Power Screens are available in Classic White, Rideau Brown, Slivered Almond, Driftwood Beige, Sandalwood, Costal Gray, Hartford Green, Phantom Black & Bronze.
What if I have pets?
The Phantom products are not designed to restrict pets from entering or exiting. Their design, however, diminishes the possibility of damage if a pet accidentally impacts the mesh.
The tracks should be kept clean and periodically sprayed with a silicone lubricant which can be purchased from us or from your local hardware store. Read more details on Phantom Retractable Screens maintenance in our maintenance page.
Phantom uses the highest quality components. When compared with other retractable screens in the marketplace, it is clear why Phantom receives a 98% Customer Satisfaction Rating.
With standard maintenance, the screens are designed to be among the most durable available.